How do I track my order?

Once your order is shipped, we will email you a tracking number that you can use to track the progress of your package. Simply click on the tracking link provided in the email, or visit our website and enter the tracking number in the designated tracking section.

What is your return policy?

All shirts are custom made therefore unless there is a mistake on my part, there are no returns.  Please let me know if you have any issues with your order by emailing alliekatzboutique@outlook.com

How do I cancel my order?

To cancel your order, please reach out to our customer support team as soon as possible. If shirts have been ordered, you can cancel minus a 25% restock fee.  However, if your order has already been shipped, we kindly request that you follow our return policy for a refund.

Can I order in bulk for my business or event?

Yes, we offer bulk ordering for businesses and events. Please contact our customer support team or visit our website's bulk ordering section to discuss your specific requirements, including quantities, customization options, and any applicable discounts.

How can I contact customer support?

You can reach us by email at [alliekatzboutique@outlook.com] or text 601-688-7432. We strive to respond to all inquiries within 24 hours during business days.

How long does it take for my order to be processed and shipped?

We strive to process and ship orders as quickly as possible. School Spirit bundles and sales will be updated on the Facebook page and also in the header here on the website.  Order times are updated in store header section based on order volume.  Once your order is shipped, you will receive a confirmation email with the tracking details. We are not responsible for lost or stolen packages.  Once USPS accepts a package it is covered by insurance through them. Lost packages will have to be filed as an insurance claim with USPS.